ABOUT THE NPCC PRODUCTION TEAM

The North Point Production Team is responsible for the live execution of audio, video, lighting, and stage elements in the Sunday morning service. The team consists of 170 rotating volunteers led by a handful of full-time staff. For a list of all the production positions that we use on a Sunday and a description of their roles, see the FAQ below. There is a separate group within the organization, the media team, that handles all of our pre and post production elements.

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Q: How do you organize volunteers?

We formulate an open rotation (as opposed to “fixed” teams) each month using a online production scheduling software called Planning Center Online. There is also a tech schedule created every week that serves as a roadmap to Sunday morning programming elements. To see a sample of an East auditorium tech schedule, click here.

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Q: How do you recruit volunteers?

Although there is an annual, church-wide, volunteer recruitment week, we find that most of our volunteers come to us on referral from existing volunteers. We ask that all potential team members complete an application and interview process. This helps us determine if the volunteer would be a good fit for our team and helps us decide what area on the production team would benefit the most from their interests and skills.

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Q: How often do your production volunteers serve?

Each production volunteer serves a full day on Sunday (covering rehearsal and all three services) once every third or fourth week depending on their position. We ask that they commit to our team for at least a year of service in a given task.

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Q: How do you train your production volunteers?

There are three main components to our training. First, we rely heavily on mentor-apprentice relationships between veteran volunteers and new trainees. A new volunteer will shadow and train along-side one of our seasoned “pros” before going solo. Secondly, we use an on-the-job review environment where a given team will meet between services to watch a recording, then evaluate and discuss the previous performance. Many times this becomes peer-to-peer review facilitated by a staff member. Lastly, we host advanced training sessions throughout the year to revisit mission/purpose, align team strategy and improve skills.

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Q: How many production volunteers do you use on a Sunday?

At the North Point Campus we have two auditoriums: East & West. On average, this requires about 40 volunteers to cover production tasks each Sunday (depending on the complexity of the service). Below is a listing of standard positions, the number needed each week, and their responsibilities:

Programming Team

Producer (Staff Position) – x2

•    Leads the Production Team on Sunday morning in Each Auditorium (East and West).
•    Prepares or coordinates all Sunday morning service elements during the week.
•    Leads all production areas on Sunday.
•    Cues the different production areas during the Sunday service as needed.
•    Makes sure the Sunday services and rehearsal are on schedule.
•    Communicates with the other auditorium producer to make sure both auditoriums are in sync.

Technical Director (Staff Position) – x1

•    Overseas the set-up and operation of the production equipment on Sunday.
•    Responsible for the preparation and set-up of production equipment on Sunday.
•    In charge of routing signal flow in and out of the Control Room and auditoriums.
•    Trouble-shoots any equipment problems that occur in either auditorium.

Systems Tech – x1

•    Overseas the set-up and operation of the production equipment on Sunday.
•    Responsible for the preparation and set-up of production equipment on Sunday.

Floating Producer – x1

* Helps producers check videos, CG slides, and other media played during the service for errors
* Assists the producer in communicating to the production team if needed
* Assist the producers in the quality control of the services

Speaker Host – x1

•    Oversees all activities on the stage and controls the flow of traffic from the front of the stage.
•    Assist producer in completing pre-service and service tasks as assigned.
•    Cue and assist communicator, announcer and special guests during worship service as needed.
•    Carries speaker back-up mic.

Audio Team

A1 (Front-Of-House) – x2

•    Operates the mixing board located in the Auditorium and controls the mix that the audience hears.
•    Responsible for setting up the FOH console on Wednesday and Sunday rehearsals as well as building the audience mix for the Sunday worship service.
•    Prepare and test all equipment required for the worship service.
•    Confirm sound checks for communicator, musicians, baptism and playback sources as needed

A2 (Front-Of-House) – As needed

•    Assists A1 with stage and patching needs for rehearsal and the worship service.
•    Cues A1 during service as needed and assists in critical listening of all audio elements

M1 (Monitors) – x2

•    Operates the mixing board backstage and facilitates audio needs for the musicians.
•    Responsible for setting up the monitor console for Wednesday and Sunday rehearsals and build a mix for the musicians.
•    Prepare and test all related equipment required for the worship service.
•    Confirm sound checks for musicians

M2 (Monitors) – x2

•    Assist M1 with mix as a liason to the musicians for sound levels.
•    Troubleshoot monitor issues with M1 on Wednesday evening Sunday morning.
•    Assist backstage manager if needed with stage set-up.
•    Responsible for wireless mic management and batteries

Studio Engineer – x1

•    Records Main Auditorium music and message for duplication and archive.
•    Mixes and controls audio feed to auxiliary auditoriums, hallways, and outside speakers

Lighting  / Stage Team

Board Operator – x2

•    Operates lighting board that controls the conventional and moving lights onstage.
•    Assist lighting staff with fixture placement and programming as needed

Stage Manager – x2

•    Oversees all activities on the stage and controls the flow of traffic from the back of the stage.
•    Keeps backstage orderly and safe.
•    Assist producer in completing tasks as assigned.
•    Moves speaker props, visual aids, mics, staging, etc on and off stage when needed.
•    Act as liaison between musicians and producer.

Stage Hands – x3

•    Assists Stage Manager on all activities on the stage and controls the flow of traffic from the back of the stage.
•    Keeps backstage orderly and safe.
•    Assist producer in completing tasks as assigned.
•    Moves speaker props, visual aids, mics, staging, etc on and off stage when needed.
•    Act as liaison between musicians and produce.

Music Video Team

Video Director – x2

•    Directs music video team during the worship portion of service and oversee video equipment.
•    Lead camera rehearsals for worship set, special music, sketches and special events.
•    Dictate all camera direction, graphics and video playback until message begins to switcher

Switcher – x2

•    Operates video switcher and selects camera feeds, video playback as directed.

Shader – x2

•    Responsible for quality control of camera shots.
•    Adjust cameras with lighting changes to maintain consistency and quality.

Music Camera Operators – x10

•    Operate camera for music portion of the worship service.
•    Take direction from video director.

Music CG Operator – x2

•    Edit and run all song lyrics for the worship service. West CG operator does both Pro and CG.
•    Review lyrics for spelling and proper phrasing
•    Run through songs live with the band during rehearsal

Message Video Team

Message Video Director – x1

•    Responsible for all camera shots, graphics and playback needed for the message.
•    Reviews notes with communicators and prepares team for visual aids as needed.

Message CG Operator – x1

•    Enter, edit, and run all speaker notes, title slides, and related on-screen graphics for the worship service and message
•    Review sermon notes with communicator

Message Camera Operator – x4

•    Operate camera for message portion of the worship service.
•    Take direction from video director.